When hurricane Floyd flooded the East Coast in 1999, it left a wake of destruction that found some data centers in danger of continuing operations. For some businesses, Data Link was able to help restore normal business operations and recover data from flooded cartridges.

However, damaged media isnąt always from a national disaster. A sprinkler system gone awry can wreak havoc on archive tapes left in storage. And smoke damage from even a small fire can contaminate tapes with carbon particles.

Data Link considers a data recovery project successful when at least 95% of the data is recovered and the duplicate copy matches the original's volume header, block count, file marks, and capacity. However, the ultimate measure of success is when the customer is able to read the recovered data on their own system.

Data Link has experience recovering data from the following media formats: 3590, 3480 and 3490e, DLT, and TK, 4mm and 8mm, and ORT.

Immediate Diagnostic Evaluation
When you send in media for recovery services, Data Link will first perform a diagnostic evaluation in our lab. Typically within 24 hours, Data Link engineers will provide you with a report outlining the measures required to recover your data. If Data Link can't recover the data, the media is returned to you and there is no charge except for the initial evaluation.

Below is a list of disaster recovery services:

Data & Disaster Recovery
Should disaster strike, Data Link can help by recovering damaged data and restoring normal operations. Data Link recovers data from storage media that has been corrupted due to hardware or software failure, natural disasters, or human error.