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QuickNET provides greater access to QuickCOM by allowing authorization network users to send and receive QuickCOM messages. QuickNET employs all the features and benefits expected from a Windows application. With QuickNETusers can easily receive QuickCOM messages or create and send messages to any of the LED message boards, VGA monitors, pagers or workstations supported by QuickCOM. While attached to the network, QuickCOM remains available for inputs from other sources such as mainframes, minicomputers, and automatic call distribution systems. Information automatically generated from QuickCOM such as ACD statistics, system status, ad hoc and motivational messages may be routed to any display or QuickNET workstation. QuickNET operates as a local or server based application on Ethernet or Token Ring networks. TCP/IP or Novell's SPX protocols are used to communicate with the QuickCOM system. Both TCP/IP and SPX protocols support error checking features ensuring message delivery. |